Tag Archives: flight attendant

Flight Attendant In Flight Shoes: Me Too Sierra Button Wedge

Whenever I see a flight attendant wearing six-inch stilettos and walking through the terminal like Beyoncé, I can’t help but think she’s single and looking.  Not that that’s a bad thing!  I’m just saying.  I’m also saying it’s nearly impossible finding shoes that are comfortable and also fashionable, which is why the quest for the perfect flight attendant shoe just never ends.  On a layover last week I found myself at DSW on the hunt for a new pair of in flight shoes, something to change into right after take-off.  I was determined to find something that would not only look cute with a navy blue skirt, but also navy blue trousers.   Here’s what I found….    

 Me Too Sierra Button Wedge, DSW, $49.99

UPDATE:  While I loved the way these shoes looked and felt, the button fell off a month after purchasing them.

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How to prepare for a flight attendant interview

Dear Heather,

I’m interested in becoming a flight attendant. I was wondering if you could give me a little advice as to what to expect in an interview, how should I prepare for it, etc. I would really appreciate it.

Donna

Dear Donna,

Whatever you do, do not wear a canary yellow suit to the interview. That’s exactly what I did the first time I interviewed with a major airline. Needless to say, I didn’t get hired. Not that that was a bad thing because I wound up graduating from college instead. Not to mention, I prefer the airline I work for now. That said, education is key. There aren’t many airlines hiring these days so competition is fierce. Only the most qualified will succeed. Since the aviation industry isn’t as stable as it once was, it’s always a good idea to have something to fall back on.

DRESS THE PART: If you want to become a flight attendant, try looking like one. Start by wearing a blue or black suit to the interview. Skirt length should be no more than an inch above the knee and pantyhose are a must. Keep fingernails clean and polished and long hair pulled back or styled conservatively. Jewelry should be kept to a minimum – no dangly earrings! Do not overdo the makeup. Think fresh and neat.

BE YOURSELF: First impressions count. It’s a nerve wracking experience, but try to relax and don’t forget to smile. Introduce yourself to other candidates in the room. Airlines prefer applicants who are friendly. So be yourself, enjoy the moment, and laugh! Have fun.

Continue reading GALLEY GOSSIP: HOW TO PREPARE FOR A FLIGHT ATTENDANT INTERVIEW

photo courtesy of GeorgeParrilla’s

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Lawyer wants to become a flight attendant

Dear Heather,

I am an attorney, but I stopped working to go back to school for a tax-law post graduate degree and learned so much in school about flight attendants – weird right? Well it’s not really that weird because my professor used to work as a tax lawyer for an airline, so income tax and flight attendant benefits were a big topic! It really got me thinking… wait a minute… this could be an AWESOME way to see the world and have fun being in customer service. I’m a pretty personable person and love meeting people and helping them out. Does it take a certain type of person to be a flight attendant? I just really want to have some fun and adventure. I know there is a lot more to the job than that, but is there ENOUGH fun and adventure to make the not -so -glamorous parts of the job worth it?

Claire

Dear Claire,

Believe it or not, you’re not the only attorney interested in becoming a flight attendant. One of my colleagues who works part time for the airline owns his own law firm in Boston. There’s a reason he still flies when he really doesn’t have to. That’s because the job is still filled with enough fun and adventure to make the not-so-glamorous parts of the job worth it! But it’s up to each flight attendant to make the most of the job, to focus on the positive and take advantage of the flexibility and flying benefits. You’d be surprised to learn how many flight attendants don’t do that. Otherwise it becomes just like any other job. And remember no one ever becomes a flight attendant for the money, but you probably already learned that in tax-law class.

Continue reading GALLEY GOSSIP: LAWYER WANTS TO BECOME A FLIGHT ATTENDANT

photo courtesy of Dmytrok

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10 signs there’s a newbie in first class

1. PHONES HOME - As soon as the first class virgin settles into the big, comfy, leather chair, they immediately begin to phone everyone they know during boarding to share exactly where they are, and they do so in a very loud voice as they recline the seat all the way back, giving a detailed description of just how far the seat actually goes. Amazing, isn’t it? Calls are followed by a self portrait which gets sent via text. Hi mom! 

 2. WON’T GIVE UP THE COAT - Flight attendants working in first class hang coats during boarding. Because the virgin is unfamiliar with airline procedures, they’ll usually wad up the jacket and shove it inside an overhead bin. If a flight attendant offers to hang it in the closet, the virgin always looks a tad bit worried about parting with the item. Don’t be afraid, coats will be returned fifteen minutes prior to landing.

3. STRANGE USE OF HOT TOWELS - Hot towels are distributed in first class before the meal is served. Most passengers use the steamy cloth to wash their hands, while some will use it to clean their eyeglasses or wipe down the tray table, all of which are acceptable uses of a hot towel. The virgin has been known to do things a tad bit differently. I’ve witnessed quite a few passengers giving the old armpits a good rub down. A couple of coworkers have even spotted passengers trying to eat the thing as if it were a spring roll.

4. ORDERS THE BREAD BASKET - Menus are passed out in first class. Inside passengers will find a selection of appetizers, entrees, desserts and wine. Off to the side it mentions that sourdough and multigrain rolls are served alongside the main course. The virgin has been known to order the bread basket as an entree choice. 

Continue reading GALLEY GOSSIP: 10 SIGNS THERE’S A NEWBIE IN FIRST CLASS 

  

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A flight attendant responds to Senator Schumer’s outburst

No one likes to be told what to do.

After the announcement had been made to turn off and stow all electronic devices, a flight attendant noticed Senator Schumer still chatting away on his cell phone and asked him to turn it off. He complied, but not without a fight. He argued that because the aircraft door had not been shut at the time of the announcement he was entitled to use the phone. The flight attendant, who was reported by Politico.com as being polite throughout the incident, told Schumer that she didn’t make the rules, just followed them, and with that she walked away. That’s when Senator Schumer made a big time passenger faux pas. He turned to his seat mate, Senator Kirsten Gillibrand, and uttered the B_word under his breath.

I can’t help but wonder what Senator Kirsten Gillibrand had to think of Senator Schumer’s childish behavior. Especially at the ease in which the word was used!

While I understand that passengers don’t like to be ordered around, especially on an airplane by a lowly flight attendant who should know the customer is always right even when that customer is breaking an FAA regulation, this story is really much deeper than that. It’s about respect – or lack thereof. The airplane is a microcosm of the world and the Senator’s outburst is just another example of how society behaves today. Take it from me, the one stuck in a flying tube for hours on end with passengers from all walks of life, it’s a me-me-me, A.D.D world out there. Don’t believe me? Pay attention next time.

When I heard Brian Fallon, Senator Schumer’s spokesperson, had stated that the senator regrets making the “off-the-cuff comment,” I wondered if the Senator would have thought twice about what he’d said if the story hadn’t made headlines? Doubt it. Oh and did you notice that nothing was mentioned in terms of an apology regarding the use of his cell phone at a time when it was not permitted, which is what triggered the outburst in the first place? I’m not surprised.

Want to know what I love most about this story?

Continue reading GALLEY GOSSIP: A FLIGHT ATTENDANT RESPONDS TO SENATOR SCHUMER’S OUTBURST

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The first class / orange juice passenger explains what happened in flight

My Galley Gossip post, a flight attendant responds to the first class orange juice debacle, created quite a flurry of comments from people venting their frustrations out on flight attendants. Many readers accused me of defending Helen, the flight attendant mentioned in the letter published on the Consumerist web site. But I did not defend Helen. As a matter of fact, if the story is true, I think Helen needs time off until her issues are sorted out.

That said, I did defend flight attendants in general. At the end of the letter the witness to the orange juice incident transfers his anger from Helen on to flight attendants in general over the last twenty years. I’ve been a flight attendant for over fifteen years and I take pride in my job, as does so many of my colleagues whom provide excellent customer service on a regular bases. It saddens me that one bad apple can affect so many people.

Now this story was originally brought to light by David Koss, the passenger who wrote the letter to the Consumerist. He sat behind the passenger who ordered the orange juice, witnessing the entire debacle first hand. No one deserves to be treated badly – passengers and flight attendants alike. But I’m a firm believer that there are always two sides to every story, so who knows what really went down on that flight!

Now imagine my surprise, while scanning the comments under my post, when I found this, an actual response from the passenger directly involved in the incident…

Continue reading GALLEY GOSSIP: THE FIRST CLASS / ORANGE JUICE PASSENGER RESPONDS TO WHAT HAPPENED IN FLIGHT

photo courtesy of thezipper

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A flight attendant responds to the first class orange juice debacle

If you haven’t already heard, there was some sort of debacle involving a flight attendant and a glass of orange juice on an American Airlines flight recently. I read about the story first on the Consumerist web site. Wait, take that back, I tried to read the article but couldn’t quite make it through due to the fact that the story was just way too over the top with emotion and drama. It was! But they usually are whenever there’s a flight attendant or an airline involved. Haven’t you noticed?

Then when I heard Gadling’s very own Annie Scott had covered the same story, I dreaded pulling it up. I really didn’t want to read it. Only because airline bashing seems to be a new sport and…well…I knew it couldn’t be good. But I took a deep breath and began reading Annie’s post anyway. Two seconds later I found myself laughing because Annie’s right, your mother would tell you to go get your own dang orange juice! And I’m glad she brought up that old magazine ad featured along with the Consumerist post. That was the first thing that turned me off about the article. I mean what the heck were they thinking using a milf-y photograph of a stewardess curled up in a chair? Really, I need to know.

Anyway, here’s my response to David and what he had to say about what went down on that crazy American Airlines flight from Sacramento to Dallas…

Continue reading GALLEY GOSSIP: A FLIGHT ATTENDANT RESPONDS TO THE FIRST CLASS ORANGE JUICE DEBACLE

Photo courtesy of Justin Timperio

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Because ya never know what you’re gonna find when you google “flight attendant dance”

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Miss Oklahoma, a ripped skirt, Pop Rocks, and other strange things on planes

Obviously the best thing about being a flight attendant is being able to travel at a moments notice, as long as there’s an open seat available on the flight. The second best thing about being a flight attendant has got to be all those days off! The third best thing about being a flight attendant is that we never know what the day will bring, and being able to leave that day behind as soon as we step off the plane – the good, the bad, and the ugly. Or the not so ugly as was the case on my last trip.

“I’m sorry,” whispered my coworker, cutting his eyes at Taylor Treat, the winner of the Miss Oklahoma pageant this year. “But I’m prettier than her.”

I looked at her, looked at him, looked back at her, and tried not to laugh. Because…well…In his own special way my colleague did indeed give the beauty queen a run for her money, all 200 pounds of him, with flawless coco butter skin, lashes as long as J-Lo, and….wait a minute, was that gloss? His lips were unusually shiny.

“Why Andre…” I handed a passenger a can of Dr. Pepper. “I do believe you’re jealous!”

Snorting, he slapped a beverage napkin down on a tray table and turned to the last row of passengers. “Something to drink?”

Just another day on the job.

It had started out like any other day, only on this particular day when we arrived at the Oklahoma City airport I ripped my skirt leaping out of the crew van like a world class athlete. I don’t know what I was thinking, trying to make that five foot jump to the curb. The sound of fabric splitting caused my entire crew to gasp, which caused me to walk backwards, or sideways, depending on where passengers were located, as I made my way into the airport, through security, and onto the airplane.

One thing I’ve learned over the years is that bad things can lead to good things. It’s true! Because if it weren’t for the ripped skirt I would have never met the passenger with the double-sided sticky tape, and if hadn’t met the sticky tape man, I would have never met the beautiful young woman sitting beside him, a woman who will actually be competing for the Miss America title in January. And that’s how I almost – ALMOST – got wear a sparkling crown during the beverage service. Only something tells me if I had worn it, Andre would have snatched it away and placed it on his own bald head.

Continue reading GALLEY GOSSIP: MISS OKLAHOMA, A RIPPED SKIRT, POP ROCKS & OTHER STRANGE THINGS ON PLANES

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How to liven up a flight on Halloween

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Heather,
 
I’m working my first Halloween as a flight attendant this year and can’t come up with any really good ideas of what to do. I obviously can’t go too overboard (As they told us in training, “We’re not Southwest”) but want a little something to liven up a six-leg day.  I had some lame ideas (Vampire teeth, saying boo) but want something a bit more entertaining.  Have you seen anything, or have any good ideas?
 
Michael 
 
Dear Michael,
 
Did you say – six leg day?  As in SIX LEGS in ONE DAY!  Like you’re actually going to hit six cities in less than 24 hours?  Forget about dressing up on Halloween!  Michael, Michael, Michael, you won’t even have to bother with a costume if you’re going to be working a trip like that.    Before the day is halfway through you’ll look like hell warmed over, so just embrace it.  Don’t fight it.  There’s really nothing else you can do.  But I hear ya on the whole don’t-work-for-Southwest-but-wanna-have-fun-on-the-holiday dilemma.  I mean there’s got to be more flight attendants can do besides wear hideous orange socks with smiling pumpkins that poke out from underneath unflattering navy-blue, pleated, polyester pants.  As for the holiday tie, it’s cute, I guess, but also a little boring.  I say go for the teeth, Michael.  Take advantage of the way you’re going to feel while working that heinous trip.  Twilight is huge and vampires are all the rage right now, so play off that.  Powder your face and eyebrows white and color your lips and nails black.  Hiss at passengers who ask for anything.  If you see someone cute, bite him!  Or her.  If you do get in trouble, blame it on the trip.  I mean that’s enough to make anyone go insane!   
 
Heather
 
Photo courtesy of Carniphage
           

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